Shipping Policy

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has shipped.

If we’re experiencing a high volume of orders or shipping delays due to unforeseen circumstances, we will notify you by email.

If you purchased an edited video recording of your order being curated, you will receive a link to your video within 1-3 business days after your order has been delivered (no spoilers!).

Shipping Rates and Delivery Options

At this time, we offer only domestic shipping within the United States. If you are outside of the United States and wish to place an order, please feel free to reach out to us directly at info@curateyourcalm.store for options.

For shipping to addresses within the United States, we charge flat rate shipping fees regardless of product weight. All orders of $100 or more qualify for free Economy Shipping.

Our flat rate shipping fees are as follows:

  • $13.99 for Expedited Shipping, expect delivery 1-3 business days after your order is processed and shipped
  • $9.99 for Standard Shipping, expect delivery 3-5 business days after your order is processed and shipped
  • $7.99 for Economy Shipping, expect delivery 6-10 business days after your order is processed and shipped

Orders of $100 or more qualify for FREE Economy Shipping.

Order Tracking

All orders, regardless of shipping type, will include tracking. Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become active.

Shipping Issues

Lost or Stolen Packages

We are not responsible for packages lost or stolen after delivery has been confirmed by the carrier. If your package does not arrive or appears to have been lost in transit, please contact the carrier directly (such as UPS) to find out about delivery details.

If you need further assistance or if you do not receive a tracking number for your order, please contact us at info@curateyourcalm.store so we can assist you.

Incorrect or Damaged Orders

If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery at info@curateyourcalm.store with your order number, a photo, and a description of the issue so we can make it right.

Questions

If you have any questions about your order delivery or our shipping policies, please contact us at info@curateyourcalm.store. We’re always happy to help.

Thank you for choosing us to curate your calm space!